New Patient Consultation

Cancellation Policy

At Therapy and You, we value your time and are committed to providing the best experience possible. To help us maintain smooth scheduling and ensure availability for all clients, we ask that all new and returning patients review and abide by the following booking policies: 1. Appointments All appointments must be scheduled in advance through our online booking system or by contacting our office directly. New patients are required to complete intake forms at least 24 hours prior to their first session to confirm their appointment. Returning patients are encouraged to book follow-up sessions in advance to secure preferred time slots. 2. Cancellations and Rescheduling We require at least 24 hours’ notice for cancellations or rescheduling. Appointments canceled with less than 24 hours’ notice may be subject to a late cancellation fee. Missed appointments without notice (no-shows) will result in a full session charge unless otherwise arranged due to an emergency. 3. Late Arrivals If you arrive late, your session may be shortened to respect the next client’s appointment time. If you are more than 15 minutes late, the session may need to be rescheduled and considered a missed appointment. 4. Payment and Insurance Payment or insurance information must be provided prior to your first session. Copays, deductibles, or self-pay fees are due at the time of service. 5. Communication Appointment confirmations and reminders will be sent via email or text. For any scheduling changes, please contact us directly at [insert contact information]. At Therapy and You, we strive to create a respectful, reliable, and supportive environment for every client. We appreciate your cooperation in helping us maintain the quality of care and availability our clients deserve.